Rider

DESCRIPTION:

We are seeking a friendly and helpful food delivery RIDERS to support our customers. As our newest driver, you’ll help us feed as many hungry people as possible—growing customer loyalty through pleasant interactions and excellent service. The ideal candidate will be a great communicator who possesses a valid motorcycle full license. If you enjoy a fast-paced role and are looking for flexibility in your schedule, we welcome you to apply. Required Location: All states of West Malaysia Accountabilities:

  • Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner
  • Ensure orders are delivered accurately and in good condition
  • Communicate any issues or delays that arise and resolve problems efficiently
  • Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect
  • Manage multiple orders, delivery locations, and customers at the same time
  • Deliver orders within an optimal period of time, ensuring freshness of food and respecting customer preferences
  • Safely operate a vehicle in all types of weather conditions
  • Navigate local streets and highways with ease using a GPS
  • Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
  • Verify orders before each delivery and maintain a detailed, comprehensive delivery log
  • During no delivery period, the secondary task is to assist at the stores level.

REQUIREMENT:

  • Completed Cert/SPM/PMR
  • A valid motorcycle full license (B2) and a clean driving record
  • Ability to lift and carry heavy food orders and operate a motorcycle for prolonged periods of time
  • Strong interpersonal skills, including verbal communication and conflict resolution
  • Detail-oriented and organized
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively as part of a team

Preferred Qualifications

  • Previous delivery or customer service experience in any industry
  • Proven track record of succeeding in a time-sensitive setting
  • Experience handling cash and giving change
  • Familiarity with the local area, including streets, highways, and buildings