"GOOD FOOD STARTS WITH GREAT PEOPLE"Join Our Flavorful Family!
Are you a seasoned leader with a passion for delectable food and the ability to inspire and lead a dynamic team? If you believe that good food truly starts with great people, then you're the perfect fit for our A&W family! We're on the lookout for Assistant Restaurant Manager / Manager-in-Training to take our iconic flavors to the next level.
Overview:
As an A&W Assistant Restaurant Manager / Manager-in-Training, you'll be charge in upholding the rich tradition of A&W - serving delicious fast food in a welcoming atmosphere. You'll be the driving force behind our commitment to exceptional food quality, outstanding customer service, and a memorable dining experience. Manage for the daily shift management of the restaurant to meet and maintain A&W operations standards.
Work Location:
- Kuala Lumpur
- Selangor
- Negeri Sembilan
- Johor
- Perak
- Penang
Duties and Responsibilities:
1. To assist Restaurant General Manager to achieve the set targets in store operations KPI’s.
2. To lead and manage shifts in achieving CHAMPS standards and company goals.
3. Ensuring shift is properly staffed and ready to handle business volume.
4. To maintain effective communication at all times.
5. To assist in active recruiting plan when necessary.
6. To deliver great customer service and achieve service targets during the shift.
7. To handle all customer complaints and resolved it in a timely manner.
8. To assist Restaurant General Manager on payroll, attendance, administrative and paperwork as and when needed.
9. To provide coaching to Team Members on their day-to-day operations.
10. To conduct On Job Training (OJT) or Classroom training to Team Members on regular basis.